The picture above is about Quality culture from European Universities Association, 2006.
Quality literacy is a concept that is much related to the philosophy of total quality management. Within this approach, quality is seen as a continuous improvement process, involving all stakeholders in the process of a permanent assessment and quality improvement (cf. Horine & Lindgren, 1995).
In this way, quality literacy is seen as one of basic elements to take part in quality culture. To be able to further develop to the professional level, it is important to use quality concepts and instruments.
The table or graphic might be more meaningful if there was more information about the article in your text.
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